inquiry

We accept inquiries regarding orders, products, etc.
Please feel free to contact us using the form below.
Our representative will contact you later.

Please check the frequently asked questions and answers on our FAQ (Frequently Asked Questions) page .

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CONTACT US

・Please feel free to contact us for product size confirmation, replacement, repair, etc.

・The personal information you enter will not be used for any purpose other than responding to your inquiry.

-Inquiries made outside of business hours will be answered on the next business day. However, depending on the content of your inquiry, it may take some time.

Business hours: Monday to Friday 10:00 - 18:00 (excluding weekends and holidays)

E-mail: info@alices-dogcat.com

*If you do not receive an email from us after completing your inquiry, it may be due to an incorrect email address or spam email settings, so please check the settings on your computer etc. Please contact us again.

In particular, those who use "free email addresses (Yahoo, Goo, Hotmail, etc.)" or "docomo, ezweb, softbank mobile phone email" may experience problems with email communication, such as emails not being delivered.

Please change your spam email settings in advance, such as canceling the domain.


Corporate customers

For corporate inquiries, please use the form below.

Please feel free to contact us for any inquiries regarding products, business negotiations, or requests for quotations.


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