We accept inquiries regarding orders, products, etc.
Please feel free to contact us using the form below.
Our representative will contact you later.
Please check our frequently asked questions and answers on our FAQ (Frequently Asked Questions) page.
Contact us by phone
telephone
Inquiries at
General reception: 03-6416-1906
Reception hours: 10:00 - 17:30 (excluding Saturdays, Sundays and holidays)
*Consultations made on Saturdays, Sundays, holidays, and after 5:30 pm on weekdays will be responded to on the next business day. Please note.
*Depending on the case, the person in charge may contact you back.
For inquiries regarding product size, exchanges/returns, repairs, etc., we ask that you contact us by email in order to accurately understand the content and improve the quality of our responses.
E-mail: info@alices-dogcat.com
*Business hours: Monday to Friday 10:00 - 18:00 (excluding Saturdays, Sundays, and holidays)
