Perlos

The fabric is extremely soft and comfortable, durable and won't scratch your cat's skin.

Wide range of adjustable nylon cat collars with snap closure and carabiner attachment ring, available in 3 different tape heights (10, 15 and 20 mm) and 4 comfortable sizes. Masu.

The high-strength nylon webbing is soft to the touch, yet strong. The ring is made of environmentally resistant stainless steel material, and the bronze color gives it a stylish look.

The plastic parts are made of acetal resin and are made of high strength products.

To ensure long-term durability, we maintain high quality in both materials and workmanship (stitching).

■ Easy to use: Attach it according to the size of your dog's neck.

If you are concerned about dirt, you can easily wash it by hand!

[How to wash]

① Dissolve water and detergent in a bucket or tub, put the Perlos collar in it, and gently press it with your hands to wash it.

② After washing, rinse thoroughly with water several times to ensure that no detergent remains.

③Drain the water thoroughly and dry it in a shaded area out of direct sunlight. Once you have confirmed that the clothes are sufficiently dry, the washing process is complete.

Perlos collars are quick-drying, so even if you wash them after a night walk, you can

Perros collars are warranted against defects and damage not due to natural wear or deterioration under normal use for a period of 5 years from the date of purchase. Therefore, we reserve the right to verify that it is within the scope of correct use.

In order to receive the above warranty, in Japan, the product must be a genuine product purchased from Alice's Dog & Cat or an affiliated shop, and a stamped and dated warranty card must be presented.

Once the product arrives and you have checked the size, please attach the date sticker to the product tag and store it in a safe place.

Incorrect use will void the warranty. For example, during use, this means chafing or damage from external impacts, product chewing, violation of washing instructions, modification, repair, or tampering.

If you have a damaged collar, please clean it and contact us via the email below.

info@alices-dogcat.com

The following must apply.
・Products for which you have contacted "info@alices-dogcat.com" within 7 days of receiving the product.
・Products with product tags that have not been cut off and are still attached to the harness
・Products where the enclosed date sticker is not attached to the product tag
・Products that are free of damage, fraying, scratches, and stains and can be judged to be "equivalent to unused products" according to our standards.
・Products returned within 10 days of receiving the product
・Products that are not listed as "non-returnable" on the product page

A refund fee of 1,500 yen will be charged as a handling fee for each return, and these fees will be borne by the customer.

We also cannot accept returns in the following cases.
・Products that have been delivered for more than 8 days
・Products that are clearly marked as “non-returnable” on the product page, such as sale items
・Products with accessories or warranty tags removed from the product, or products with a date sticker pasted on the warranty tag.
・Products returned without completing the return/exchange procedures
・Products that have been used once, repaired, washed, or cleaned
・Products that have odors, are damaged, dirty, frayed, or scratched by the customer
・Products for which the warranty card has been lost
・Products purchased from EC sites or stores other than this online store

If the product you receive has scratches or defects, or if you receive a product that is different from what you ordered, we will promptly issue an exchange or return/refund.
Please contact us at "info@alices-dogcat.com" within 7 days of receiving the product if there are any scratches or defects, or if you received a product that is different from what you ordered.
In addition, if we are unable to prepare a replacement item, we will respond by returning or refunding the item.
We will bear the cost of returning the product. Please send it back to us with cash on delivery.

150-0031
29-36 Sakuragaoka-cho, Shibuya-ku, Tokyo
Tokuriki Building 202
Alice's Dog & Cat Return/Exchange Counter

Misuse means, for example, chewing of the product, violation of washing instructions, alteration, repair or tampering.
In order to receive the above warranty, the product must be genuine and a stamped and dated warranty card must be presented.

If you have a damaged harness, please clean it and send us an email with a photo of the damaged part.
MAIL: info@alices-dogcat.com

Please note that harnesses sent in unhygienic conditions may be rejected.

Please feel free to contact us via the email below. After confirming the contents, the person in charge will contact you regarding the matter.

MAIL: info@alices-dogcat.com

Even outside of the aforementioned warranty, Perros will provide repair and restoration services to the extent technically possible.
If you would like to repair a harness, please contact us by email and attach a photo of the part you wish to repair.
MAIL: info@alices-dogcat.com

Please note that harnesses sent in unhygienic conditions may be rejected.
Repair costs, including shipping to the Italian headquarters, will be borne by the customer.